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Terms & Privacy Policy

StyleHQ Hair & Beauty LTD, has put together the following privacy statement to display StyleHQs commitment to provide privacy. This document will display the policies StyleHQ has put in place to protect customers during information gathering practices.

Use of your information

StyleHQ does not sell or rent your personal information to third parties.

We will only release account and other personal information if we believe release is appropriate to comply with law; facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or safety of StyleHQ Limited, our users, or others.

Email

It is the policy of StyleHQ to send our members emails throughout the purchasing process, to email members informing them of special benefits and offers, plus to send other promotional emails they elect to receive. Further, it is our policy to immediately remove any member from any mailing list upon the member's request. In addition, StyleHQ will send out promotional material to its Newsletters subscribers promoting material related to StyleHQ.

We do use email as a means of receiving feedback from our members, and we encourage you to email us with your questions or comments.

Emailing Tools

StyleHQ provides tools on its website to tell a friend about products, and send out wish lists. These tools must not be misused in any way to send spam or other content which would violate our privacy policy or Terms and Conditions. We do not permanently store, sell, or rent these email messages or the email addresses.

Membership Registration

Our site's registration form requires you to provide us contact information and may also require demographic information. Your contact information may be used to contact you when necessary.

Updating Your Personal Information

StyleHQ provides you with ways in which you can alter your personal data, including changing your email address, password, phone number, etc.

Delivery Address Details

A signature is required for all StyleHQ deliveries.  StyleHQ enables you to save one delivery address which we will store against your profile. When you buy an item you have the option of entering a new delivery address which must be your own.

Control of Your Password

You are responsible for all actions taken with your user name, email address and password. Therefore we do not recommend that you disclose your StyleHQ password to any third parties. If you choose to share your user name, email address and password or your information with third parties, you are responsible for all actions taken with this information and therefore you should review that third party's privacy policy.

Credit Card Security

We work diligently to protect the security of your personal information, including credit card information.

Your credit card details do not get processed or transmitted through or via StyleHQs website; all transactions are processed through a secure payment service provider. StyleHQ uses Direct Payment Solutions (DPS) to provide this service. DPS hosts and manages the payment page. All transaction sessions are stored and processed in encrypted strings.

Your credit card details are not held by StyleHQ and cannot be accessed by StyleHQ staff. However they may be held by DPS (review DPS Privacy Policy). StyleHQ  Vouchers

StyleHQ provides the facilities to present and redeem vouchers through the checkout system. Any voucher is to be used at the discretion of StyleHQ. StyleHQ also holds the right to terminate any Voucher which they believe is being misused. StyleHQ Sponsorship Program Clicking on “Sponsorship” enables you to view the StyleHQ sponsorship criteria and information about the application process. StyleHQ will hold any relevant applications for reviewing.

Cookies

Cookies are small pieces of information that are stored in a browser-related file on your computer's hard drive when you use our Web site. We use cookies to improve the user experience. Cookies are widely used on most major Web sites.

StyleHQ mostly uses "session" cookies, which are removed from your computer 20min after you leave StyleHQ. A second cookie is placed on your computer (if you choose) for StyleHQ to remember you, this cookie is intended to remain forever. These are used so our website can remember that you have logged in already and prevent you doing so more frequently.

Other information we collect

We collect and use additional information to carry out internal research on our users' demographics, interests, and behaviour to better understand and serve you and our community. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address.

If you send us personal correspondence, such as emails, live chats or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.

Membership Removal

If you wish to have your registration removed from our directory for any reason, simply send us an email requesting to be removed.

Access and removal of Information

You have the right to access, change and delete personal data that you provide StyleHQ as part of your subscription. You can exercise this right at any time by following the links in StyleHQ emails to our preference centre or please contact us.

When you request changes to your StyleHQ subscription, it can take up to five days for changes to take effect.

Updates to our information practices

From time to time, we make changes to our information practices or alter the functionality of our Web site. We always update this statement accordingly, so we encourage you to periodically review this page for the latest information on privacy practices at StyleHQ.

If you have any questions about our privacy policies or any other matter, please contact us.

Our address for service 

StyleHQ Hair & Beauty Ltd, 66 Apollo Drive, Albany, North Harbour, Auckland, 0632, New Zealand